What should I do if my package says it has delivered but I have not received it? February 26, 2021 22:13 Updated Please email us at email@example.com so we can look into that ASAP for you. OR Contact the mail courier immediately. Related articles Why is my tracking link not working? When will my order ship? I accidentally ordered the wrong size case, am I able to exchange it for the correct size? How do I make sure my "wf" emblem doesn’t come off? Do you make Samsung cases? Comments 0 comments Article is closed for comments.