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Return and Exchange PolicyUpdated 7 months ago

"Here at Wildflower, we strive to provide our customers with quality products and the best customer experience possible. Still, we understand that sometimes things happen, so if there's anything wrong with the item/s you have received, please let us know and we will do our best to fix it." - Wildflower Fam 

 

Returns or Exchanges

To be eligible for a return or exchange, your item(s) must be:

- within (15) days of your order being received for a return
- within (20) days of your order being received for an exchange

- unused and in the same condition it was received
- must be in the original box packaging

Customers are responsible for their own return shipping costs. No exceptions.

Please follow the link to check your eligibility for a return or exchange: https://www.wildflowercases.com/apps/returns

 

If more than the allowed days have passed since you received your purchase, unfortunately, we will be unable to offer you a refund or exchange.

 

Refunds (if applicable)

Refunds for returned items will be issued to the original payment method used when placing your order, within 1-3 business days of receiving your return.


**We do NOT accept returns/exchanges on SALE ITEMS or LIMITED PROMOTIONAL ITEMS**

If our return process is not followed and items are returned back to us without notice, we cannot guarantee a refund or exchange. 

 

If you have additional questions, please email [email protected] 

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